Case CA********* was closed as resolved, but what was the resolution? Tracking says my...

GetHuman971357's customer service issue with US Postal Service from August 2018

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Tracking number, Address on the package, and Who sent the package
The issue in GetHuman971357's own words
Case CA********* was closed as resolved, but what was the resolution? Tracking says my package was delivered. Coincidentally, the time shows as exactly **:**p. There was no package. I have checked with my neighbors, and they did not take it in for safekeeping. I was informed that I would receive a callback within ** hours* it's been a week with no response. I would like to know where my package is and when it can be delivered, or how to go about filing a claim for it being lost*stolen.
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US Postal Service

Customer service issue
Reported by GetHuman971357
Aug 9th, 2018 - 8 mons ago
I have an issue with US Postal Service too
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Seen by 2 customers so far
Similar issue to 6149 others
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Timeline
GetHuman971357 started working on this issue
Aug 9th, 2018 4:24pm