I wrote an email but realized live chat my might be faster then waiting for an email...

GetHuman-imonthec's customer service issue with US Postal Service from July 2018

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The issue in GetHuman-imonthec's own words
I wrote an email but realized live chat my might be faster then waiting for an email. This is what I wrote in my email. **Lost mailbox key to one unit of a multiple box style typical of condominiums and townhouses. Have new lock in hand. USPS Branch is located on Devon****re street in the city of Chatsworth California. Last time this happened the mailbox was left open for me and I was able to replace my lock. Are you able to help me with this today or is there something else I need to be doing?**My address is ***XX Shadow Valley Circle, Chatsworth CA *****. My phone number is (***)***-***X.***Some Misc. Questions:**How will I be informed as to the date and time?**What is to become of mail currently in the mailbox? **Will I get it when I change my lock?**Will it be at the post office needing to be picked up? **If I may ask I prefer mail NOT returned to post office as I do not drive and have no car and cannot make it on foot in this heatwave especially when climbing the steep hill I live at the top of.

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US Postal Service

Customer service issue
Reported by GetHuman-imonthec
Jul 9th, 2018 - 5 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 4390 others
0 customers following this


GetHuman-imonthec started working on this issue
Jul 9th, 2018 11:12pm

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