Me and my both kids gone through biometric on **th September ****. I have checked onlin...

GetHuman1219461's customer service issue with US Citizenship & Immigration Service (USCIS) from September 2018

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The issue in GetHuman1219461's own words
Me and my both kids gone through biometric on **th September ****. I have checked online my fingerprint status has been updated but I don't see for my both kids. How much time it take for their fingerprint status will be updated as fingerprint received
GetHuman1219461 did not yet indicate what US Citizenship & Immigration Service (USCIS) should do to make this right.
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US Citizenship & Immigration Service (USCIS)

Customer service issue
Reported by GetHuman1219461
Sep 27th, 2018 - 2 mons ago
I have an issue with US Citizenship & Immigration Service (USCIS) too
Fixed
Seen by 7 customers so far
Similar issue to 568 others
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Items needed
Application number
Name of the applicant
Applicants date of birth
Type of application
Timeline
GetHuman1219461 started working on this issue
Sep 27th 8:06pm
GetHuman1219461 indicated the issue is not fixed yet.
Oct 3rd 7:57pm