My Legal Residents card had to be renewed and I started the process about * months ago...

GetHuman1310513's customer service issue with US Citizenship & Immigration Service (USCIS) from October 2018

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The issue in GetHuman1310513's own words
My Legal Residents card had to be renewed and I started the process about * months ago. All the background checks were done, everything was okay until I received my new card. On it, my surname (Hebert) was misspelled as Herbert. I have re-submitted my card and the new I-** receipt * is IOE*********. USCIS made an error with my surname on the original application (IOE**********). I really need you to expedite this as I need to travel to England to visit family.
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US Citizenship & Immigration Service (USCIS)

Customer service issue
Reported by GetHuman1310513
Oct 10th, 2018 - a mon ago
I have an issue with US Citizenship & Immigration Service (USCIS) too
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Seen by 4 customers so far
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GetHuman1310513 started working on this issue
Oct 10th 6:21pm