I am the Site Manager for Yuba City VA Outpatient. We recently are required to screen a...

GetHuman4488624's customer service issue with UPS from March 2020

Help with my UPS issue
The issue in GetHuman4488624's own words
I am the Site Manager for Yuba City VA Outpatient. We recently are required to screen anyone that comes into the clinic. Our nurse was asking the driver for Yuba City Delivery *** Plumas Blvd Yuba City CA *****, ********** @*****. He became angry and stated. "I don't have time for this. I am in a hurry. I guess this package won't be delivered." He got back on his truck and tossed the package to the back of his truck. And speed away leaving tire marks behind. As a medical clinic that serves our veterans that package may have been something that was needed quickly. But we will not know because the driver would not participate like everyone else to be screened for entry into the clinic with our COVID-** concerns. I would like this person to formally apologize to staff and do his darn job expecting and be flexible of changes that will continue for awhile. His actions may be the cause impediment of health care. This is unforgiveable. And I demand actions. Thank you.

GetHuman4488624 did not yet indicate what UPS should do to make this right.

How GetHuman4488624 fixed the problem

We are waiting for GetHuman4488624 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UPS customer problems.
How Do I Track My Ups Package?How Do I Let Ups Know About My Missing Delivery?How Do I Change a Ups Shipping Address?What Do I Do If My Ups Package Says "Delivered" but I Don't Have It?
Do you have a customer issue as well?
We can help you get UPS's attention and get better help faster. Tap below to get started.
Having UPS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

UPS

Customer service issue
Reported by GetHuman4488624
Mar 18th, 2020 - 7 months ago
Fixed
Seen by 15 customers so far
Similar issue to 3792 others
0 customers following this
Items needed
Tracking number
Destination of shipment
Origin of Shipment
Full name
Billing address
Email address on account

Timeline

GetHuman4488624 started working on this issue
Mar 18th 8:18pm
GetHuman4488624 confirmed the issue is fixed. Hooray!
Mar 19th 12:25am
GetHuman4488624 confirmed the issue is fixed. Hooray!
Mar 19th 12:25am

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies