Our shipments are being returned. We need to speak to account rep to clear this up urg...

GetHuman-jzamrin's customer service issue with UPS from May 2019

Help with my UPS issue
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Before contacting them, items GetHuman-jzamrin may need:
Tracking number, Destination of shipment, Origin of Shipment, Full name, Billing address, and Email address on account
The issue in GetHuman-jzamrin's own words
Find out why shipments are returned ... Our shipments are being returned. We need to speak to account rep to clear this up urgently
I did not know the name of my account rep and no one could connect me to them from the help line.
Get me to my account rep so we can figure out what's going on. Help line was useless in resolution.
We have been shipping the bulk of our orders via UPS due to the close proximity of a UPS store.
We ultimately found our account contact and got action. It was very difficult and frustrating to get to that point.
I have an issue with UPS too
How GetHuman-jzamrin fixed the problem
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UPS

UPS Ground Ship in florida - wine shipping - adult signature required
Customer service issue
Reported by GetHuman-jzamrin
May 9th, 2019 - 2 mons ago
I have an issue with UPS too
Not resolved
Seen by 10 customers so far
Similar issue to 8588 others
0 customers following this
Timeline
GetHuman-jzamrin started working on this issue
May 9th 3:13pm
GetHuman-jzamrin indicated the issue is not fixed yet.
May 9th 7:23pm