UPS delivered a shipment of insulin which is temperature sensitive. Because the package...

GetHuman-noibar's customer service issue with UPS from March 2019

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The issue in GetHuman-noibar's own words
UPS delivered a shipment of insulin which is temperature sensitive. Because the package was simply left outside my door, with no contact to me by the driver letting me know the package had arrived, the temperature sensitive medication sat outside for I have no idea how long, and it was dripping wet when I found it outside my door. Can the drivers please at least go back to knocking on the door when they drop a package off? Even if the driver doesn't hang around to hand me the package, I will at least know by the sound of someone knocking on the door that I must go to the door to see what's up, and thereby retrieve my medication in a timely fashion. Please help.
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UPS

Customer service issue
Reported by GetHuman-noibar
Mar 12th, 2019 - 5 mons ago
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GetHuman-noibar started working on this issue
Mar 12th 5:54pm