UPS delivered a shipment of insulin which is temperature sensitive. Because the package...

GetHuman-noibar's customer service issue with UPS from March 2019

7248 similar
0 following
Help with my UPS issue
Next: our robot will wait on hold for GetHuman-noibar to get a UPS rep on the line!
Always use the GetHuman Phone tocall UPS. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-noibar's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (5 mons ago)
First: share to improve GetHuman-noibar's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-noibar may need:
Tracking number, Destination of shipment, Origin of Shipment, Full name, Billing address, and Email address on account
The issue in GetHuman-noibar's own words
UPS delivered a shipment of insulin which is temperature sensitive. Because the package was simply left outside my door, with no contact to me by the driver letting me know the package had arrived, the temperature sensitive medication sat outside for I have no idea how long, and it was dripping wet when I found it outside my door. Can the drivers please at least go back to knocking on the door when they drop a package off? Even if the driver doesn't hang around to hand me the package, I will at least know by the sound of someone knocking on the door that I must go to the door to see what's up, and thereby retrieve my medication in a timely fashion. Please help.
GetHuman-noibar did not yet indicate what UPS should do to make this right.
I have an issue with UPS too
How GetHuman-noibar fixed the problem
We are waiting for GetHuman-noibar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UPS's attention and get better help faster. Tap below to get started.
Having UPS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-noibar fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-noibar
Mar 12th, 2019 - 5 mons ago
I have an issue with UPS too
Not resolved
Seen by 5 customers so far
Similar issue to 7248 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-noibar started working on this issue
Mar 12th 5:54pm