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Before contacting them, items GetHuman-bkleeman may need:
Tracking number, Destination of shipment, Origin of Shipment, Full name, Billing address, and Email address on account
The issue in GetHuman-bkleeman's own words
I received an email notifying me that a package could not be left at my address. Looking up the tracking details I see that it is on its way to a local access point in my neighborhood. Beneath that message on the UPS website, it says “Attention Needed: Have UPS update you when your package has arrived at the UPS Access Point Location*.“ So I am calling now to verify that it is indeed on its way to the specified local access point and to request that UPS inform me when it arrives.
GetHuman-bkleeman did not yet indicate what UPS should do to make this right.
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