NEVER USING UPS

GetHuman-ktopet's customer service issue with UPS from December 2018

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The issue in GetHuman-ktopet's own words
Get my package , reembursment for cab and shipping ... My package was to be here Wednesday it is now Saturday. I have been lied to by multiple supervisors at the facility. I was told my package was locked on a truck they couldn't get to. I bitched long enough for them to look ** minutes. I need my package and a refund. I called Wednesday and they said operating conditions same with Thursday and Friday. My package was scanned on the truck and I received texts and emails my package is on its way and never comes rk my house it just goes back to the ups in Clearwater. They were rude, kept hanging up on me. I paid ** in cab fairs to the facility when a supervisor told me i can pick it up before * when it closes at *.... Its been * days, I need my ****. I was told someone from Clearwater ups would call at **am **pm *pm and *pm & *pm no one called. I was on hold for more than * hours today. I need reembursment for my cab and shipping. I was also notified by another supervisor ( keep in mind I talked to plenty) that it was priority so they would find my package its crazy they never did... Apparently the supervisor left before * told me my packed but locked on the trailer. Then I get told its not locked that a manager took ** minutes to look and gave up. I spent * ******* hours . find my ****.
I will never use ups again. I'll pay extra for FedEx
They could make it right by figuring out what happened instead of lying on a recorded line. And bullshittkng around. I want my money back for shipping and a cab. This ISSUE STILL HAS NOT BEEN RESOLVED. YET YOU HAVE A FIXED LABLE.
Never again
Emailed, called, wrote letters.
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UPS

Ups groud
Customer service issue
Reported by GetHuman-ktopet
Dec 23rd, 2018 - 3 years ago
Fixed
Seen by 59 customers so far
Similar issue to 5476 others
0 customers following this
Items needed
Tracking number
Destination of shipment
Origin of Shipment
Full name
Billing address
Email address on account

Timeline

GetHuman-ktopet started working on this issue
Dec 23rd, 2018 1:18am
GetHuman-ktopet indicated the issue is not fixed yet.
Dec 23rd, 2018 1:12pm
GetHuman-ktopet indicated the issue is not fixed yet.
Dec 23rd, 2018 1:12pm
GetHuman-ktopet indicated the issue is not fixed yet.
Dec 23rd, 2018 1:14pm
GetHuman-ktopet indicated the issue is not fixed yet.
Dec 23rd, 2018 1:15pm
GetHuman-ktopet indicated the issue is not fixed yet.
Dec 24th, 2018 4:58pm