Hi, I had a collection scheduled for today but I missed it as did not hear the driver...

GetHuman818135's customer service issue with UPS from June 2018

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Help with my UPS issue
Before contacting them, items GetHuman818135 may need:
Tracking number, Destination of shipment, Origin of Shipment, Full name, Billing address, and Email address on account
GetHuman818135's next move: have a UPS rep call.
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The issue and preferred resolution, in GetHuman818135's own words:
Hi, I had a collection scheduled for today but I missed it as did not hear the driver. I called to get this rearranged for today and I was told it would be between *pm-*pm today. I just got a voicemail from the UPS team to say that it will now be collected tomorrow. Is there any way I can get an exact time the collection will be tomorrow as there will not be someone in to collect it all day? Thanks
I trust that UPS will make this right and come up with a resolution that is fair.
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UPS

Customer service issue
Reported by GetHuman818135
Jun 25th, 2018 - 2 mons ago
I have an issue with UPS too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman818135 started working on this issue
Jun 25th 2:32pm