Five boxes were ****pped to Peggy Courson containing vitamin she did not order. The co...

GetHuman639542's customer service issue with UPS from April 2018

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Help with my UPS issue
Before contacting them, items GetHuman639542 may need:
Tracking number, Destination of shipment, Origin of Shipment, Full name, Billing address, and Email address on account
GetHuman639542's next move: have a UPS rep call.
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The issue and preferred resolution, in GetHuman639542's own words:
Five boxes were ****pped to Peggy Courson containing vitamin she did not order. The company says she ordered them * years ago. She has no knowledge of the order. The price was $**** billed to her credit card. The company won't issues an RMA and says to take them back to UPS and tell UPS she is rejecting the ****pments and you will return them to the sender. The packages were dropped off at Peggy's housing complex without signature or her consent. Can I bring them into a UPS site and have them returned. She has had a stroke and can not move about so I a friend am helping her on this matter. What can I do?
I trust that UPS will make this right and come up with a resolution that is fair.
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UPS

Customer service issue
Reported by GetHuman639542
Apr 29th, 2018 - 3 mons ago
I have an issue with UPS too
Not resolved
Seen by 2 customers so far
Similar issue to 1465 others
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Timeline
GetHuman639542 started working on this issue
Apr 29th 2:59pm