I need to know how UPS derived at the balnce of $*,***.** on invoice* ********* - I hav...

GetHuman624616's complaint issue with UPS from April 2018

Help with my UPS issue
The issue in GetHuman624616's own words
I have had UPS reach out to me, but with the wrong answers each time ... I need to know how UPS derived at the balnce of $*,***.** on invoice* *********
Their math does not shave the invoice down and reflect interest charges. I was transferred and the rep in Accounts Receivabe sauid we owed $*,***.** whie the Accounting rep on the USA side said the balance was $*,***.** and I wnted to know from the AR rep how they came to the number of $*,***.**.
To be able to get the balance due less payments made in a straight format! It is called GAAP. Instead I received more billing from this account and two differnt nbalances from two different reps.
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UPS

UPS
complaint issue
Reported by GetHuman624616
Apr 24th, 2018 - 8 mons ago
I have an issue with UPS too
Not resolved
Seen by 3 customers so far
Similar issue to 4900 others
0 customers following this
Items needed
Tracking number
Destination of shipment
Origin of Shipment
Full name
Billing address
Email address on account
Timeline
GetHuman624616 started working on this issue
Apr 24th 5:35pm
GetHuman624616 indicated the issue is not fixed yet.
Apr 24th 5:35pm
GetHuman624616 indicated the issue is not fixed yet.
May 1st 6:35pm