I was hacked!!! Someone changed the email address and password associated with my accou...

GetHuman-jdnlayne's customer service issue with Twitter from September 2019

Help with my Twitter issue
Before contacting them, items GetHuman-jdnlayne may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
The issue in GetHuman-jdnlayne's own words
I was hacked!!! Someone changed the email address and password associated with my account. I have contacted twitter to report fraud. I sent them my government issue ID to prove my identity associated with the account. They said they could not verify me as the owner of the account! That is insane. Meanwhile, someone out there is posing as me and tweeting as me. Its very scary the reference * associated with my fraud submission is ********** . They don't have a customer service * that I can call to actually speak to someone. I would just like someone from Twitter to call me so I can work this out and get my account closed. Please help!! My name is Jordan Howard. I just got married and am going through a name change, Jordan Goitia. I submitted both my Id's to prove my identity. My phone * is (***)***-****.

GetHuman-jdnlayne did not yet indicate what Twitter should do to make this right.

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Customer service issue
Reported by GetHuman-jdnlayne
Sep 17th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 56455 others
0 customers following this

Timeline

GetHuman-jdnlayne started working on this issue
Sep 17th, 2019 8:20pm
GetHuman-jdnlayne shared this issue with friends on Facebook
Sep 17th, 2019 8:34pm
GetHuman-jdnlayne indicated the issue is not fixed yet.
Sep 20th, 2019 3:29pm
GetHuman-jdnlayne indicated the issue is not fixed yet.
Sep 22nd, 2019 9:43am

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