Hello! I'm contacting you all because I need this problem fixed fast and twitter is tak...

GetHuman-dianadop's customer service issue with Twitter from May 2019

Help with my Twitter issue
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The issue in GetHuman-dianadop's own words
Hello! I'm contacting you all because I need this problem fixed fast and twitter is taking too long.*So what happened was: I was using Twitter app and my account in there normaly and I clicked 'Edit profile' to change the year of my date of birth. When I changed the year and clicked to save changes, suddently a message appeared saying 'Keep the confidence by protecting your privacy' and there we're two options: 'Agree and proceed' or 'Refuse' (to accept Twitter politics). I agreed obviously and then it said 'Error' and returned immediately to the same message. This means I can't navigate or change definitions, ANYTHING in my account because the message appears every two seconds if I press one of the options.*I tried everything, even to press the refuse button wich meant to disable my account. And I did it but when I re-entered my account the same exact message keeps opening.*I don't know what else to do. I don't want to make another account from zero, I'm a Twitter user since ****! And yes I'm of age.*Please help me. I just want to use my only Twitter account normally... and please be fast.*Thank you for your attention.*By the way, I'm Portuguese, sorry if something isn't clearly written.
I just want my date updated and the message gone so I can navigate normally
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Customer service issue
Reported by GetHuman-dianadop
May 18th, 2019 - 4 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 46289 others
0 customers following this


GetHuman-dianadop started working on this issue
May 18th, 2019 4:37pm
GetHuman-dianadop indicated the issue is not fixed yet.
May 19th, 2019 6:49pm