I've been having issues due to Twitter age restrictions... I'm ** years old and they're...

GetHuman1631011's customer service issue with Twitter from November 2018

21523 similar
0 following
Help with my Twitter issue
GetHuman1631011's next move: try calling Twitter again.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman1631011's own words
I've been having issues due to Twitter age restrictions... I'm ** years old and they're trying to chase me over an issue that occurred ** years ago...**I tried sending the below message but now that my account is locked I have no means of communication with them! Please help **Good evening,*I recently updated my credentials on Twitter including by date of birth. Upon doing so my account was locked as the system showed I was below age restrictions when the account was created. The account was created by and older sibling and monitored by my mother until I reached the correct age. This was the case for other social media. My mother works and has worked for many years in child safeguarding therefore was always 'hot on it's and monitored closely my use of social media. I myself am now a police officer supporting young offenders so I can see the benefits in the process you have set up to ensure all users are the correct age. However I turn ** in just a week's time, don't live at home yet I'm expected to have a form signed by my mother of which will be very difficult to fulfil. As I said I can see your keen to be responsible and monitor safety and age restrictions however I don't want to have to create a whole new account just because I can't get a form filled in. Nor would I be comfortable as a police officer submitting a copy of government ID that of my mother via the internet... *I would be grateful if you could reinstate my account without further complications.*Best regards,*Sam
GetHuman1631011 did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman1631011 fixed the problem
We are waiting for GetHuman1631011 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1631011 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1631011
Nov 26th, 2018 - 10 mons ago
I have an issue with Twitter too
Seen by 4 customers so far
Similar issue to 21523 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone Number
Name of Account Holder
GetHuman1631011 started working on this issue
Nov 26th, 2018 8:27pm
GetHuman1631011 indicated the issue is not fixed yet.
Nov 26th, 2018 8:30pm