X Customer Service Issues

I've been experiencing ongoing issues with my old Twitter account @GoldRBX. It got locked due to an age restriction when I was under thirteen. Despite submitting my passport twice and explaining that the account was created before that age restriction, I haven't received any responses from the support team. Now that I'm fourteen and turning fifteen soon, I'm eager to regain access to my account. Unfortunately, the customer support process has been frustrating as I haven't received any emails or messages regarding the status of my account. The system seems to redirect me to the same webpage whenever I try to address this issue via DMs. I hope to resolve this situation and recover my account. Thank you.

A little over a week ago, I updated my birthday to reflect my true age, February 27, [redacted], as I had initially entered an incorrect age when creating my account and got locked out because of age restrictions. Now that I am 18 years old, I submitted the required form along with my photo ID to Twitter support to regain access to my account. Although I received an email confirming that they would unlock my account, it has been eight days since then, and my account is still inaccessible. The email mentioned they would be removing content from when I was under 13 years old, but I wasn't very active on the platform at that time. I was hoping to inquire about the timeframe for unlocking my account and addressing this issue. Thank you for any assistance you can provide regarding this matter!

My personal account @RuvianaWrites was suspended for allegedly 'threatening/promoting violence'. Initially, I was baffled as this is not something I would do. Upon self-review, I noticed that a recent tweet to my friend @BlackenedBomber may have triggered this. The tweet, although contentiously violent, was a joke within our dark humor dynamic. Despite my appeals to Twitter being unanswered, I continue to explain this was a misunderstanding. I hope to engage with someone directly or have my account restored, as this situation stems from a misinterpreted joke.

From: @bubblyphil My account was incorrectly suspended. I was accused of threatening/encouraging violence, which is untrue. It was a quote from shows I watch. The mention of "dan" was fictional, referring to a YouTuber. The tweet was about a friend's hospitalization and meant to be humorous. Please, reconsider my suspension.

Hello, I want to address an issue with my account suspension. I was informed that my account was suspended due to alleged violent threats or encouragement, which is not the case. The suspension seems to be a misunderstanding by the bots regarding a tweet involving a fictional quote about "dan". The quote was a reference to characters from shows I enjoy like Supernatural and Harry Potter. The mention of "dan" specifically referred to the YouTuber Daniel Howell, and the tweet was meant humorously in response to his friend's hospitalization. I did not intend any actual threat of violence, and I urge for the suspension to be lifted as this situation is frustrating and unwarranted.

My Twitter handle is @syd_exe. Unfortunately, my account was locked around two months ago due to age restrictions when I initially created it, which I don't recall. While I understand the need to briefly suspend the account, it has been two months now, and I am unsure why the process is taking so long without any communication. This account is crucial to me as it connects me with many friends whom I am struggling to reach now. Despite numerous attempts to contact support, I have not received any updates or assistance. I would greatly appreciate having my account reinstated or receiving an update on the situation. Thank you.

I cannot access my account because I was younger than 13 when I made it. Now that I am older than 13, I would appreciate it if you could unlock my account. I am willing to provide a copy of my birth certificate or have a guardian contact you if necessary. I submitted a form to Twitter, but it has been 15 days since I was locked out on November 14th, and I have not received any updates via email.

My account @austincassanova got locked because I created it when I was under 13. Twitter said they would unlock it after deleting tweets made before I turned 13. It's been 2 months, and my account is still locked. I can't contact Twitter because my account is frozen. I filled out a ticket, but no progress. I used Twitter minimally when I was underage, so there are very few tweets to remove. I'm eager to regain access to my account.

I engaged with Representative Ocasio-Cortez's post about the caravans, but our perspectives differed. Rather than responding to me, she reported me, resulting in my account being locked. I believe Twitter's actions are unjust for several reasons: 1) Simply acting upon a premeditated crime does not make one a criminal. 2) My analogy of the caravans swarming like rats is akin to describing someone jumping like a kangaroo or climbing like a monkey. 3) The individuals in the caravans are not migrants but rather aliens, as they do not fit the description of seasonal migrants. 4) Attacking Border Patrol agents and damaging the border wall is considered acts of war. 5) The people in the caravans are not genuine asylum seekers. Despite the lock on my account, I maintain that I did not violate any rules. The appeal process allowed by Twitter is insufficient, cutting off after a brief moment. As a public figure, Ocasio-Cortez must be able to hear differing opinions. I am respectfully urging Twitter to reconsider their decision as there was no ill intent behind my post.

Hello, My Twitter account was locked almost two weeks ago because I created it when I was under 13 years old, then left it unused for years. Recently, at 21, I updated my birthday to see celebratory balloons. However, this action triggered the account lock. I understand the regulations but my account had minimal activity, likely just a single tweet related to a past Fifa World Cup. I submitted my ID as requested, hoping for a quick resolution to remove the underage content. Two weeks later, my account is still inaccessible. I would appreciate having my account reinstated promptly. Thank you for your attention.

My account is currently suspended, but it was supposed to be read-only. However, it is entirely locked, not allowing me to remove any content or send direct messages as promised during the suspension. Adding my phone number for verification is not working, and the support department on Twitter has not been helpful. Communication is key, and the lack of it only leads to frustration.

I have recently observed that my account is not receiving responses to tweets other than those from my followers. Additionally, I have noticed that my account has liberal followers without any notification of their following. It seems that Twitter support might be silently removing my tweets to suppress my conservative viewpoints. I have heard of this happening before and find it unethical. It seems like an attempt to make conservatives believe their tweets are visible when they are actually not reaching the desired audience. I intend to report this behavior, as I believe many tech companies are unfairly silencing conservative voices. There should be government scrutiny of such actions by companies like yours. This behavior is unacceptable and goes against American principles.

I opened my Twitter account in [redacted] without realizing they had a minimum age policy of 13. At that time, I was nearly 13. They suspended my account when I correctly updated my birth year last month. Despite promises to unlock it, my account remains inaccessible for a month now. I am currently 20 and believe they should be able to review and restore it. I cherish my Twitter account, but the support I received so far has been disappointing. I hardly used the account until about 5 years ago when I was 15. I prefer not to start over with a new account and wish to regain access to my old one. Thank you for your assistance. The email associated with the account remains the same.

My account was locked for using a common idiom or proverb from the South. The specific phrase I used was "if you give them enough rope they'll hang themselves." This saying has been in use for a long time as a cautionary expression. For example, if you suspect someone at work of stealing and ask a colleague if you should report it to the boss, that colleague may advise you to "give them enough rope and they'll hang themselves." This implies letting the suspicious person continue their actions until they are caught by the boss. I feel unjustly targeted and discriminated against for expressing myself in a way that is culturally normal for me as an older Southern individual. It feels like my freedom of speech is being restricted based on regional prejudice. Being a disabled senior only adds to this unfair treatment. I plan to file a complaint with my Attorney General and contact my two North Carolina senators. I will also persistently reach out to the White House until my concern is heard. This experience has made me determined to defend my right to use common Southern proverbs and idioms without being silenced on social media platforms like Twitter. Please unlock my account so I can continue to engage online.

My account got locked because I used a common southern saying. It's frustrating because I'm a senior citizen with disabilities and Twitter is a lifeline for me to connect with others. I don't understand why using phrases like "y'all" or "cut off their noses to spite their face" is an issue. I feel like my southern heritage is being discriminated against. I really need my account back. If not, I might reach out to southern senators who also use these sayings. It's unfair to be punished for expressing myself the way many others do. Please unlock my account.

I'm reaching out for assistance as I encountered an issue with my Twitter account. I recently created the account @Gaming_TwoDudes to promote my YouTube channel, which was only made 2-3 days ago. However, I got locked out of my Twitter account. It seems that setting the birthdate as 20-11-[redacted], the creation date of my YouTube channel, triggered the security system, mistaking the account to be only 9 days old, violating the age policy. I've submitted a report with my photo ID showing my actual age of 26, but have yet to receive a response. I also opened another support ticket but received an email mentioning it was categorized wrongly. I selected "locked account" as the issue, so I'm unsure why it's considered incorrect. I urgently need assistance as I intended to use the Twitter handle to promote our first video soon. Thank you for your help.

I recently joined Twitter, but unfortunately woke up this morning to discover that my account has been suspended. I've followed all the instructions in the email, but now I'm stuck on a screen with a question asking if I'm a robot, with no way for me to respond. No matter how many times I try to log in and out, the issue persists. As a 75-year-old with limited computer knowledge, I'm unable to delete my account out of frustration. I'm located in England and have been unable to find a contact number to reach out to for help. Additionally, I couldn't use my Hotmail account because it was already associated with another account but was unable to log in with it, so I used my Gmail address instead.

I am using the Twitter app, but it keeps sending me back and forth between the app and the website when I click on certain posts. My account can't be compromised since I created it right before facing these issues. The app is stuck on a blank white page that asks, "Are you a robot?" without providing any clickable options to prove otherwise. Despite logging out and reinstalling the app, I still can't log in properly. I've been attempting to contact Twitter's customer support for an hour, but it redirects me back and forth. My username is Adammather9. I tried receiving an SMS verification code, but it didn't work, and switching to email verification was not possible due to my account being new. Shortly after creating my Twitter account, I've been continuously redirected, leading to my account being locked. Twitter's customer service has been unhelpful for an hour. Please unlock my account, improve the "I am not a robot" verification, and update your customer support system for better assistance.

Hello, I want to report that my content, which was shared without my permission by Twitter user rxdazn, has caused me distress. The unauthorized content led to an article being published and has resulted in harassment directed at me. I have reached out to Spareroom, the platform where the content originated, and they have confirmed that I retain the rights to my content. I am requesting that the sensitive material, published by rxdazn on Nov 23, [redacted], be taken down due to copyright infringement and violation of my privacy rights. The responses to the content on Twitter have been defamatory and I fear for my safety, prompting me to pause my flatmate search. I am concerned about the malicious nature of the responses and seek assistance from Twitter in blocking the content across all accounts. I hope for a prompt resolution. Thank you, K.L.

Dear Twitter, I am uncertain whom to contact regarding my locked account due to an age restriction issue. I believe it was locked as I created it at 13 and entered an inaccurate birth year for privacy. Now, being 18 and after updating my info, I find it frustrating to be locked out for a month. I submitted a report stating I was under 13 at account creation, but now I am older. Following the prompt, I haven't received any updates despite weeks passing. I seek help to unlock my account. The lack of progress communication has been disappointing and distressing. I now feel stuck with no additional recourse as per the message stating further requests won't be considered. I hope this reaches someone who can assist. Please assist me in restoring my account. Thanks, @maddysluder