My account is: @FINNJC . Over * weeks ago, I changed my birthday from **th May **** to...

GetHuman1494433's customer service issue with Twitter from November 2018

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The issue in GetHuman1494433's own words
My account is: @FINNJC . Over * weeks ago, I changed my birthday from **th May **** to **th May ****, my actual birthday. As it turns out, that means I created the account when I was **. Twitter thus locked my account. However, I am now **, and so told Twitter that I wanted my account back as is, and that they can delete anything prior to me being ** if that is the issue. I then got this message : *"We’ll be able to unlock your account and will be in touch again with updates on our progress.**As a reminder, we require people to be at least ** years old to use Twitter. We’re hard at work creating a technical solution that will allow us to restore the most important parts of your account, including your username and Tweets that you created after you turned **.**As a reminder, additional requests submitted for this account will not be reviewed."**As I said, it has been over * weeks now (I was locked out of my account the **th of October or thereabouts) and not only is my account still locked, but I have heard nothing from twitter. I simply want my account to be unlocked, any content from before I was ** being scrapped. I have alot of history on that account and I don't want it all to be lost because twitter refuses to unlock it.

GetHuman1494433 did not yet indicate what Twitter should do to make this right.

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Twitter

Customer service issue
Reported by GetHuman1494433
Nov 4th, 2018 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 18169 others
0 customers following this
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Timeline

GetHuman1494433 started working on this issue
Nov 4th, 2018 7:32pm
GetHuman1494433 confirmed the issue is fixed. Hooray!
Nov 4th, 2018 7:33pm

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