X Customer Service Issues

I am having trouble accessing my account due to frustrating circumstances. I created this account in [redacted] when I was just about to turn 13, but now, after six years, Twitter has locked my account, claiming I am underage and require parental consent. However, I am an adult and do not need anyone's permission. I have reached out through emails, direct messages, submitted reports, even provided my passport which I feel uneasy about, but no resolution has been reached. I urgently need my Twitter account reinstated and this matter resolved promptly.

I've been trying to delete my Twitter account, tmarcl, because I no longer use it. Unfortunately, spammers have hijacked it and I keep receiving spam. I want my account removed from the email [redacted] If it's necessary to maintain the Twitter account, that's okay, but I would like to be completely disassociated from it.

Hello Twitter community, I am Danish Jhatyal, a young entrepreneur from Pakistan. I have been well-versed in digital rights since [redacted] and foreseeing the importance of usernames for business accounts. In summary, I own a business in Pakistan and am experiencing difficulties acquiring the username @cukturepk, as my Twitter account is @cukturepak. I possess all the usernames/URLs for other social media accounts such as Facebook, Instagram, Google+, and YouTube under @culturepk, hence my request. The @cukturepk account is inactive, infringes on trademark rights, has the potential to mislead users, and has been suspended for a considerable period. Thank you.

I attempted to access my Twitter account and discovered that it was deactivated due to being created when I was under 13 years old. I created the account in February [redacted], making me 14 at the time. I did not provide my birthdate on the app. The account removal notification requires a parent email to regain access, but my parent did not create the account for me before I turned 13. The email I received incorrectly refers to me as the parent and was sent to @googlemail.com rather than @gmail.com. I am confused by these inaccuracies and would appreciate assistance in recovering my account. It holds valuable memories I am afraid to lose due to a misunderstanding or security breach.

Hello Twitter, I am Chaiz Christopher. I am reaching out regarding my suspended account @chaizynic. I believe there might have been a mistake in suspending my account, as I have been an active user since [redacted] with a strong fan base. I help artists showcase their talent and my account is not involved in any spamming activities. If there was a violation of Twitter rules, I sincerely apologize and assure you it won't happen again. I have accounts on Facebook and Instagram that can confirm my identity. I kindly request for assistance in restoring my account so I can continue supporting artists and enjoying Twitter. Thank you for your understanding.

I encountered an issue with my account due to age restrictions a few weeks ago. My parent completed a consent form and provided their ID to help me regain access. Despite following up multiple times, Twitter did not respond until two days ago. After receiving an email confirming my access was restored, I eagerly attempted to log in but found my account still locked. We have contacted them to address this discrepancy and the fact that my case was closed without a proper resolution. Unfortunately, our emails are being ignored. I am considering legal action due to the frustrating situation.

I recently added my birthday to my Twitter profile to reflect my age of 19. However, this action resulted in the suspension of my account. Upon investigation, Twitter discovered that my account was originally created when I was 13, with parental supervision. I have since requested a review and my parent has promptly filled out and submitted all the necessary forms weeks ago. To my dismay, upon checking recently, my account appears to have been deleted from Twitter's records. I am deeply saddened as my account held cherished personal memories with friends over the years. Despite complying with all requests, my access has not been reinstated. I am reluctant to start anew and earnestly hope for the return of my original account. I want to emphasize that no rules were breached, as the account was parent-approved and monitored until I turned 18. Your attention and assistance in this matter would be greatly appreciated.

This morning, as usual, I attempted to open my Twitter app to catch up on recent events. To my surprise, I found myself logged out. Perplexed, I proceeded to log back in but was met with a message stating that my email and password did not match. Upon trying the "forgot my password" option, I was informed that my email was unrecognized. Furthermore, upon entering my email, a different username appeared, @DanyaleTayla, which is not related to my name at all. Feeling concerned about these unauthorized changes, I am seeking to resolve this matter promptly.

I was suspended from Twitter months ago and after finally getting reinstated, I have been suspended again without clear reasons provided. It's frustrating not knowing what specific rule I've broken and being unable to rectify it. As a disabled veteran, using social media is a significant way for me to stay connected. I ask Twitter to kindly review my case and provide me with details about the violation so I can comply properly. My handle is @diesem50, name is BILLY JOE DIESEM, and email is [redacted] I'm hopeful for another chance to use my account. Thank you.

I set up my Twitter account yesterday on 11/8/[redacted]. I completed all the necessary steps, including adding my phone number for SMS verification. Shortly after stepping away for about 10 minutes to fix lunch, I returned to find my Twitter account locked. I didn't violate any of Twitter's rules, so I'm unsure why it was locked. When I attempt to log back in, it says it's sending an SMS to my phone number, displaying the last two digits of my cell phone, but the text never arrives. I tried reaching out to Twitter support through their website, but as soon as I submit my request and receive the confirmation email, the case is closed without any resolution. I want assistance in removing my phone number from my account so I can regain access. My wife and I are in the process of starting a YouTube channel and rely on Twitter for exposure. I'm also puzzled as to why my account was locked when I hadn't even posted anything since creating it.

I needed to create this new account because my original account got locked when I was under 13, but now I am almost 21. Unfortunately, I can't access the email you sent because it was created back in 7th grade, and I don't remember the password. Could you please send verification to my phone linked to the account ([redacted]) so I can prove my identity? I've been locked out for days, and it's frustrating because I have a lot saved on my original account. My username is @jordan_jo_snids. Thanks. Email: [redacted]

My email address ([redacted]) is linked to the account kevinberchtold1, which has been compromised by a hacker. The account has been renamed, and suspicious content has been posted. I attempted to deactivate the account, but received a message stating it couldn't be done since the account was suspended. Despite reporting the hacking incident and requesting for deactivation, I only received an email confirming the account's permanent suspension. However, I don't want it reactivated; I want it completely removed due to its association with my personal information, such as my email address and actual name (@KevinBerchtold1).

I recently discovered my account @basselelh was locked for age restriction reasons. I followed Twitter's instructions, submitted a form with a copy of my passport, and received an email stating that my account would be unlocked after content from before I was 13 is removed. Despite my efforts, I have not received any updates in over two weeks. I continue to reach out daily via messages and emails. I recently received an email mentioning that my case [redacted]9 was closed, but no further details were provided. I am unsure of what this means and seek assistance. I understand direct messages are not an option, and it seems email communication is not effective either. I am uncertain of what steps to take next. Your guidance is greatly appreciated.

I've been using Twitter for over five years, even though I initially created my account when I was under 13. This summer, I tried to update my birth year on my profile but ended up getting locked out instead. I submitted a photo of my license to prove my age, but my account has been locked for four months now. Every time I try to log in, I'm directed to a page saying they'll unlock my account soon, but I haven't received any updates. I really miss my Twitter page and have been waiting patiently for months. I hope to get some answers soon. Thank you.

I have been unable to access my account due to changing my birthdate. It seems like I originally created the account when I was under 13, but I am now 17 years old. I will be turning 18 in February and I would greatly appreciate it if my account could be reinstated. Twitter is a vital communication tool at my school, used for sharing information among students. We rely on Twitter for various purposes, including keeping up with school updates. While I understand the rules regarding account creation age, I believe that unlocking my account is important as I will soon meet the age requirement. Thank you.

My Twitter account has been locked for the past 10 hours, stating that I was under the age of 13 when I created it. Admittedly, this is true, but at the time of creating the account, I was not breaking any rules as they were not in place then, and rules and laws should not be retroactively applied. As a law student, I am aware of this fact. Furthermore, it is common sense to calculate my current age from when the account was created in [redacted]; I am now 20 years old and should have the right to access my account without breaching any rules. I can provide proof of my age and legitimacy through my driving license and Civilian Identity Card from Indonesia. Please reinstate my access to my account as this situation is frustrating, and I know I am not the only one facing this issue.

About a week ago, our house was broken into, and the thieves took important documents like passports and birth certificates, as well as jewelry, phones, and laptops. We reported the incident to the police and reached out to crimestoppers. Luckily, some of the stolen items were recovered when the thieves attempted to sell them. The police suspect that the culprits might be someone we know since they had a key to our door. However, the most troubling part for me is my Twitter account, which I've had since [redacted] and hold dear. The thieves used my phone to engage in harassing behavior on my account, leading to its suspension. I couldn't have done it as my phone didn't have a passcode, and this suspension adds to the stress of an already difficult situation. I've tried to appeal multiple times, but only received automated responses. It feels unjust, and I would appreciate talking to a human to resolve this matter.

I'm frustrated that my account got locked when I'm 21 years old. I created the account back in [redacted], not fully understanding it until I was 15. I've built a following of over a thousand supportive followers who engage with my social justice and journalism content. Twitter was where I first came out, and it created a vital support network for me. I don't grasp why at the very least I can't access my account in a limited capacity while it's under review. I've been trying to resolve this for over a month without any response. My account is @livineuphoria. I've sent multiple emails with a copy of my driver's license, but haven't had any success.

On November 4th at 12:47 PM, George Takei commented on Stacey Abrams receiving robo-calls due to Oprah's support, where he was labeled a Magical Negro. George, as a Magical Oriental, offered his help, sparking discussions about being a Magical Native American. My now suspended tweet was in a similar light-hearted manner regarding this situation. It was wrongly reported by a supporter of Trump who held a grudge against me. My intention was not racist, as my account reflects. Suspending my account for harmless banter, unlike others, seems unfair. Please reinstate my account, KatherineBurchim, @Katheri[redacted]2, as this situation is unjust and should be resolved promptly.

My account @simplevlogs_ got locked when I tried updating my birthdate. Twitter thinks I was under 13 when I created the account. I am 18 now and should be able to manage my personal information. When I try to confirm my new age, I get stuck in a loop asking for parental permission due to my account lock. I've been waiting for a month for Twitter to fix this, but I can't contact their support with my account locked. I just need Twitter to unlock my account so I can access it properly.