Made an account when I was under **, account got locked years after.

GetHuman-ardensar's customer service issue with Twitter from August 2018

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The issue in GetHuman-ardensar's own words
Set up my birthday on Twitter ... I got locked out of my account for being under ** when I created my twitter account in ****. It didn't occur to them that I have aged since then, and am currently older than **.*I sent a ticket requesting to review and hopefully unlock my account but its been a month since then and I haven't received any email or update about the situation.*I'd just want to get updates and know if my account can still be retrieved. If not, then I would like to request the deletion of my account.
They said that I did not meet the age requirement but I am currently ** now.
Unlocking my account, or at least giving me updates on whether I can retrieve my account or not
I've been on Twitter almost * years, I didn't have any issues with it until now.
I've sent a couple of support tickets.
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Customer service issue
Reported by GetHuman-ardensar
Aug 20th, 2018 - 5 years ago
Seen by 17 customers so far
Similar issue to 7578 others
0 customers following this
Items needed
Email on Account
Phone Number
Name of Account Holder


GetHuman-ardensar started working on this issue
Aug 20th, 2018 2:00am
GetHuman-ardensar shared this issue with followers on Twitter
Aug 20th, 2018 2:13am
GetHuman-ardensar shared this issue with others over email
Aug 20th, 2018 2:17am
GetHuman-ardensar indicated the issue is not fixed yet.
Aug 20th, 2018 1:14pm
GetHuman-ardensar indicated the issue is not fixed yet.
Aug 25th, 2018 4:28am

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