Made an account when I was under **, account got locked years after.

GetHuman-ardensar's customer service issue with Twitter from August 2018

11 views | 7578 similar | 0 following
Help with my Twitter issue
GetHuman-ardensar's next move: call Twitter.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-ardensar's own words
Set up my birthday on Twitter ... I got locked out of my account for being under ** when I created my twitter account in ****. It didn't occur to them that I have aged since then, and am currently older than **.*I sent a ticket requesting to review and hopefully unlock my account but its been a month since then and I haven't received any email or update about the situation.*I'd just want to get updates and know if my account can still be retrieved. If not, then I would like to request the deletion of my account.
They said that I did not meet the age requirement but I am currently ** now.
Unlocking my account, or at least giving me updates on whether I can retrieve my account or not
I've been on Twitter almost * years, I didn't have any issues with it until now.
I've sent a couple of support tickets.
How GetHuman-ardensar fixed the problem

We are waiting for GetHuman-ardensar to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ardensar fixes it.
This email address isn't valid

Twitter

Twitter
Customer service issue
Reported by GetHuman-ardensar
Aug 20th, 2018 - 2 years ago
Fixed
Seen by 11 customers so far
Similar issue to 7578 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder

Timeline

GetHuman-ardensar started working on this issue
Aug 20th, 2018 2:00am
GetHuman-ardensar shared this issue with followers on Twitter
Aug 20th, 2018 2:13am
GetHuman-ardensar shared this issue with others over email
Aug 20th, 2018 2:17am
GetHuman-ardensar indicated the issue is not fixed yet.
Aug 20th, 2018 1:14pm
GetHuman-ardensar indicated the issue is not fixed yet.
Aug 25th, 2018 4:28am

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies