Twitter won’t accept the parental consent form to unlock my account

GetHuman-tanyauns's customer service issue with Twitter from May 2018

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The issue in GetHuman-tanyauns's own words
I was trying to change my date of birth because it was wrong and it was bugging me. I got locked out immediately and they told me that i need parental consent. ... I got my account (@astrologyriker) locked because of age restrictions (i’m **) and they asked us several times to get my parents to consent. So my father consented by sending a copy of his passport and my birth certificate. We got a reply saying that they can’t confirm my age and that they will permantently delete my account. I’m just trying to talk to a real human from twitter to explain the issue so we don’t have to keep sending documents that could potentially lead to identity theft. Twitter support is down. My dad created the account for me, I am above the age to use twitter, and he has consented for the use of my personal data. I just want my account back. Please don’t send us the link for the parental consent form, we are just getting the same response every time.
My dad submitted the parental consent several times but they don’t have seemed to look at the documents we provided.
I just want my account unlocked, so that I can access all of my photos, tweets, dms and followers
I never swear. I never send hate. My parents know about my account. I’ve been using the account for * years (since I was thirteen). My parents set it up but I don’t know when that was
I’ve tried filling out other forms but only received emails saying that I need to fill the parental form out.
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Twitter

Twitter
Customer service issue
Reported by GetHuman-tanyauns
May 27th, 2018 - 3 years ago
Fixed
Seen by 19 customers so far
Similar issue to 691 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder

Timeline

GetHuman-tanyauns started working on this issue
May 27th, 2018 7:45pm
GetHuman-tanyauns indicated the issue is not fixed yet.
May 27th, 2018 9:56pm
GetHuman-tanyauns indicated the issue is not fixed yet.
May 27th, 2018 10:01pm
GetHuman-tanyauns indicated the issue is not fixed yet.
May 27th, 2018 10:03pm
GetHuman-tanyauns indicated the issue is not fixed yet.
May 27th, 2018 10:04pm
GetHuman-tanyauns indicated the issue is not fixed yet.
May 27th, 2018 10:05pm
GetHuman-tanyauns indicated the issue is not fixed yet.
May 27th, 2018 10:05pm
GetHuman-tanyauns indicated the issue is not fixed yet.
May 27th, 2018 11:09pm
GetHuman-tanyauns indicated the issue is not fixed yet.
May 28th, 2018 1:35am
GetHuman-tanyauns indicated the issue is not fixed yet.
May 28th, 2018 9:21pm
GetHuman-tanyauns indicated the issue is not fixed yet.
May 29th, 2018 10:28am

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