I was trying to buy a shirt from a link on twitter, I clicked it and a new window poppe...

GetHuman569518's Technical or service issues with Twitter from April 2018

Help with my Twitter issue
The issue in GetHuman569518's own words
I was trying to buy a shirt from a link on twitter, I clicked it and a new window popped up. I was also mid tweet and my computer was going extremely slow. I finally got to where I could input my card information, but apparently I accidentally promoted a tweet? Um... that was not supposed to happen and had nothing in it to be promoted. I have never used a promoted tweet and I honestly don't even know what it does for me I thought it was for sales. I entered my credit card info thinking I had been taken to the page to order a shirt, but then it said it was saved to my twitter and I had no shirt confirmation. Now I'm being charged for a promoted tweet, I've tried to call, tweet, send messages to the contact us and help twitters to get it taken off? Like I said I've never done it before so I don't know what I'm supposed to do. I don't know if its reoccurring or what the heck is going on. PLEASE HELP ME!! I just want this to be undone I was only trying to make a regular tweet :(
GetHuman569518 did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman569518 fixed the problem
We are waiting for GetHuman569518 to fix the problem and share the solution with the rest of us customers.
Please help with my Twitter issue
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Twitter email you?
This email address isn't valid


Technical or service issues
Reported by GetHuman569518
Apr 26th, 2018 - 8 mons ago
I have an issue with Twitter too
Not resolved
Seen by 3 customers so far
Similar issue to 24923 others
0 customers following this
Items needed
Email on Account
Phone Number
Name of Account Holder
GetHuman569518 started working on this issue
Apr 26th 8:11pm
GetHuman569518 indicated the issue is not fixed yet.
Apr 26th 8:12pm
GetHuman569518 shared this issue with followers on Twitter
Apr 26th 8:15pm
GetHuman569518 shared this issue with your circles on Google+
Apr 26th 8:15pm