I am unable to log into my account I know my username and password just fine. But becau...

GetHuman-daydamga's customer service issue with Twitch from December 2019

Help with my Twitch issue
First: share to improve GetHuman-daydamga's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-daydamga's own words
I am unable to log into my account I know my username and password just fine. But because I have changed my phone number and was using a old Authenticator witch did not save my twitch code on it I am unable to log in because of the second Authenticator. I have contacted twitch and have given them my information that they have asked for. For some reason they are unstable to to help much because the information they wanted lacked. Idk what else I can do to get my account back any ideas?

GetHuman-daydamga did not yet indicate what Twitch should do to make this right.

How GetHuman-daydamga fixed the problem

We are waiting for GetHuman-daydamga to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Twitch customer problems.
How Do I Recover My Twitch Account?How Do I Fix Streaming or Download Issues with Twitch?
Do you have a customer issue as well?
We can help you get Twitch's attention and get better help faster. Tap below to get started.
Having Twitch issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Twitch

Customer service issue
Reported by GetHuman-daydamga
Dec 3rd, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 1185 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-daydamga started working on this issue
Dec 3rd, 2019 2:47am

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies