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How Do I Recover My Twitch Account?

In a nutshell: Twitch is one of the most popular platforms for streaming and connecting with audiences worldwide. But like any online account, it is possible to lose access due to forgotten credentials, hacked accounts, or login issues. This can be frustrating, especially if you are a regular streamer or have an active community. Fortunately, Twitch provides clear recovery methods to help you regain control of your account. Below is a step-by-step guide on how to recover your Twitch account quickly and securely.

Sep 30, 2025

Introduction

Twitch is one of the most popular platforms for streaming and connecting with audiences worldwide. But like any online account, it is possible to lose access due to forgotten credentials, hacked accounts, or login issues. This can be frustrating, especially if you are a regular streamer or have an active community. Fortunately, Twitch provides clear recovery methods to help you regain control of your account. Below is a step-by-step guide on how to recover your Twitch account quickly and securely.

Try logging in again.

Start with the basics. Make sure you’re entering the correct username and password. Check for common issues such as caps lock being turned on, extra spaces, or typos. If you normally use autofill, try entering your credentials manually to rule out outdated saved passwords.

Click “Trouble Logging In”.

If you cannot remember your password, click the “Trouble Logging In?” link on the Twitch login screen. Enter the email address or phone number associated with your account. Twitch will send a password reset link to your email or a verification code to your phone. Follow the instructions to create a new, strong password.

Recover a forgotten username.

Sometimes the issue is not your password but your username. If you have forgotten it, return to the “Trouble Logging In?” page and select the option for username recovery. Provide your registered email address, and Twitch will send you a reminder with your username details.

Check for account lock or suspension.

If you’re sure your credentials are correct but still can’t log in, Twitch may have restricted your account due to suspicious activity or policy violations. In this case, look for emails from Twitch explaining the reason. If it’s due to suspicious login attempts, the email will guide you through verifying your identity to restore access.

Contact Twitch support.

If the automated tools don’t solve your problem, you can contact customer support by clicking here, but first, do the following:Visit the Twitch Support page.Select Account/Login Issues.Fill out the recovery form with details like your username, registered email, and any additional information requested.The more accurate your information, the easier it is for Twitch to confirm your identity.

Secure your account after recovery.

Once you regain access, it’s important to strengthen your account security to avoid future issues. Take the following steps:Enable two-factor authentication (2FA): Go to account settings and add 2FA using your mobile device.Update your password: Use a unique password with a mix of letters, numbers, and symbols.Check linked accounts: Ensure your email address and phone number are up to date for recovery purposes.Review account activity: Look for unusual logins or changes and report anything suspicious to Twitch immediately.

Conclusion

If you lose access to your Twitch account, don’t worry, recovery is often just a matter of resetting your password, retrieving your username, or verifying your identity through support. By following the steps outlined above, you can regain control of your account and continue streaming or engaging with your favorite communities. Don’t forget to secure your account with two-factor authentication and strong credentials once it’s recovered. Taking these precautions will help you avoid similar issues in the future and keep your Twitch presence safe and secure.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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Twitch

Asked 6 years ago
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Twitch Account
Account Access
Lost Password
Recover Account
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