**Location: Johor Bahru, Johor, Malaysia***Device: iOS***Browser: N*A***IP address...

GetHuman-robspenc's Reset Password issue with Twitch from May 2019

Help with my Twitch issue
First: share to improve GetHuman-robspenc's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-robspenc's own words
**Location: Johor Bahru, Johor, Malaysia***Device: iOS***Browser: N*A***IP address: ***.***.***.******Location: George Town, Penang, Malaysia***Device: iOS***Browser: N*A***IP address: ***.***.**.******As you can see my twitch account was compromised from at least * different ip addresses. My user name is Spencrob. My email address is *****@***.com. I tried to recover my account via the website and it told me my email wasn't linked to an account, then it told me I'd been sent an email which I never received and now it says I've submitted too many requests. I guess the hacker may have changed the email linked to the account. So you guys know the account is mine, this is my IP address when I logged in. ***Location: Maidenhead, England, United Kingdom***Device: Windows *****Browser: Edge***IP address: **.***.***.******Please would you help me get my account back. Thank you very much.

GetHuman-robspenc did not yet indicate what Twitch should do to make this right.

I have an issue with Twitch too
How GetHuman-robspenc fixed the problem

We are waiting for GetHuman-robspenc to fix the problem and share the solution with the rest of us customers.

Please help with my Twitch issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Twitch customer problems.
How Do I Recover My Twitch Account?How Do I Fix Streaming or Download Issues with Twitch?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I have Amazon prime and tried to get the new fortnite pack but it said oops and t...Log into I had problems connecting my twitch account to my Xbox one?Cannot connect or change password. It’s up and running on my Xbox just can’t get...Twitch didn't log into my PS* but saying it did.I want to cancel my subscriptionYou guys sent me a affiliation request but everytime i click on get started it ta...
Do you have a customer issue as well?
We can help you get Twitch's attention and get better help faster. Tap below to get started.
Having Twitch issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Twitch

Reset Password issue
Reported by GetHuman-robspenc
May 20th, 2019 - 2 years ago
I have an issue with Twitch too
Not resolved
Seen by 31 customers so far
Similar issue to 2526 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-robspenc started working on this issue
May 20th, 2019 7:35am