I rented a car to gout of state on **** . I got a flat on the way back. When I notified...

GetHuman3686880's Dispute a Charge issue with Turo from October 2019

Help with my Turo issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3686880's own words
I rented a car to gout of state on **** . I got a flat on the way back. When I notified the host he informed that the tire had a leak and he needed to remember to top it off. He said he has road side assistance that could help. In the * hours that I was on the phone with turo, road side assistance or the host was I informed I was responsible for the tow. ** days later I see a charge of **.**. After I was sent an email stating I was responsible. I want it resolved by refunding me the **.**. That tire was damaged from the beginning. If you will not redund me. i have already informed my bank.of the charge and they will do further investigation. I have all documentation showing that the tire was leaking before I drove it

GetHuman3686880 did not yet indicate what Turo should do to make this right.

How GetHuman3686880 fixed the problem
I have not fixed it . I have contacted my bank regarding the unauthorized charge . I cant even get throught to Turo. I have been calling for two days
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Turo

Dispute a Charge issue
Reported by GetHuman3686880
Oct 1st, 2019 - a year ago
Fixed
GetHuman3686880 shared how to fix
Seen by 38 customers so far
Similar issue to 994 others
0 customers following this
Items needed
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Timeline

GetHuman3686880 started working on this issue
Oct 1st, 2019 11:56pm
GetHuman3686880 indicated the issue is not fixed yet.
Oct 1st, 2019 11:58pm
GetHuman3686880 confirmed the issue is fixed. Hooray!
Oct 2nd, 2019 12:34am