On or about August ****, I purchased Turbotax filing program for ****. I need your hel...

GetHuman-mimibull's customer service issue with Turbo Tax from April 2020

Help with my Turbo Tax issue
The issue in GetHuman-mimibull's own words
On or about August ****, I purchased Turbotax filing program for ****. I need your help to access the **** program so I can complete my **** taxes. Thanks

GetHuman-mimibull did not yet indicate what Turbo Tax should do to make this right.

How GetHuman-mimibull fixed the problem
I talked to a representative who took the time to look up all the pertinent facts while we were on the phone. She was courteous, knowledgable, patient and understanding. She took her time gathering facts and even called back to get additional info. Then, she completed the mission without delay.
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Turbo Tax

Customer service issue
Reported by GetHuman-mimibull
Apr 9th, 2020 - 7 months ago
Fixed
GetHuman-mimibull shared how to fix
Seen by 6 customers so far
Similar issue to 11156 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password

Timeline

GetHuman-mimibull started working on this issue
Apr 9th 7:32pm
GetHuman-mimibull confirmed the issue is fixed. Hooray!
Apr 10th 10:57pm
GetHuman-mimibull confirmed the issue is fixed. Hooray!
Apr 10th 11:04pm