I have been having trouble signing in to my account. Started work on my taxes and stopp...
GetHuman2646881's Can't Access Account issue with Turbo Tax from March 2019
12 views | 53231 similar | 0 following
Help with my Turbo Tax issue
How did GetHuman2646881 do it?
Waiting to hear how GetHuman2646881 fixed the problem to share with other customers.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
To recover your account, use your email address to reset your password (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2646881's own words
I'm trying to get back on my turbo tax online account to finish my taxes that I had started two days ago. ... I have been having trouble signing in to my account. Started work on my taxes and stopped. Now I can't get back in using my ID and password I used two days ago.
It's frustrating because I used the same ID number and password I used two days ago. Previous to this day, I kept getting locked out of my account. My blood pressure keeps going up because of my inability to get my taxes done, I have NEVER had this problem in previous years.
I WANT TO GET INTO MY ACCOUNT SO I CAN FINISH WORKING ON MY TAXES!!!!!
I have been a customer for at least * years and my wife has been a customer for longer than that.
Yes. I keep trying to get the code you can send me, but the email and phone number that you post for me to get this info are not mine. And when I do get the code and try it, I get locked out for trying too many times.
I have an issue with Turbo Tax too
How GetHuman2646881 fixed the problem
We are waiting for GetHuman2646881 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Turbo Tax customer problems.
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.