Refund $**.** to my credit card because I would rather file the Colorado tax form mysel...

GetHuman2600321's customer service issue with Turbo Tax from March 2019

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The issue in GetHuman2600321's own words
Refund $**.** to my credit card because I would rather file the Colorado tax form myself. I hate the bait and switch pricing with this additional cost appearing late in the process. Should not be marketed as if the initial premier price covers both tax forms. Also stop the $* bank transfer to Colorado on April *. *I will Efile my Federal return through TurboTax. Even though that is still a high cost for a retiree whose income is so low that I owe no income taxes.
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Turbo Tax

Customer service issue
Reported by GetHuman2600321
Mar 26th, 2019 - a mon ago
I have an issue with Turbo Tax too
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Seen by 4 customers so far
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman2600321 started working on this issue
Mar 26th 10:17pm