I bought the online version of Turbotax **** only to find out that this version is not...

GetHuman-zoeyamin's Speak to an agent issue with Turbo Tax from March 2019

Help with my Turbo Tax issue
The issue in GetHuman-zoeyamin's own words
I bought the online version of Turbotax **** only to find out that this version is not downloadable on my PC. I dont have a CD drive - so how do I install the software without the CD?
GetHuman-zoeyamin did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman-zoeyamin fixed the problem
Finally was able to talk to someone in Canada (after spending **** hours previously) to get a refund form.Could not download it, had to go to staples store to get it done.*Tried loading the CD version, again could not -found out through chats (there were at least *** similar complaints about it) that one had to go to TT'S website to even do that. *Finally after almost a full day, was able to download. Worst support ever!
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Turbo Tax

Speak to an agent issue
Reported by GetHuman-zoeyamin
Mar 26th, 2019 - a mon ago
I have an issue with Turbo Tax too
Fixed
Seen by 5 customers so far
Similar issue to 51949 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-zoeyamin started working on this issue
Mar 26th 8:54pm
GetHuman-zoeyamin indicated the issue is not fixed yet.
Mar 26th 8:58pm
GetHuman-zoeyamin confirmed the issue is fixed. Hooray!
Mar 30th 5:34pm