Need second state to amend **** return

GetHuman-wkuhns's customer service issue with Turbo Tax from December 2018

Help with my Turbo Tax issue
The issue in GetHuman-wkuhns's own words
See details of **** federal forms ... Need second state forms to amend **** return. Already paid for second state, but amend tool wants me to pay again and won't let me continue to federal form without the state forms. I need TurboTax to give me the second state or allow me to proceed without it.
amend won't let me see the federal form without downloading the states, and wants me to pay for second state again.
Give me access to the second state that I already paid for, or let me see federal details without it.
** years
Ensured updates were installed, tried cancelling state form downloads.
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Turbo Tax

amend
Customer service issue
Reported by GetHuman-wkuhns
Dec 5th, 2018 - 2 mons ago
I have an issue with Turbo Tax too
Fixed
Seen by 4 customers so far
Similar issue to 16941 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-wkuhns started working on this issue
Dec 5th, 2018 12:04pm
GetHuman-wkuhns indicated the issue is not fixed yet.
Dec 5th, 2018 1:23pm