I filed my taxes on ******* and for months I couldn't understand why I had not received...
GetHuman-nwalk's customer service issue with Turbo Tax from November 2018
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The issue in GetHuman-nwalk's own words
I filed my taxes on ******* and for months I couldn't understand why I had not received my Federal Return. Later in September I looked up my information in Turbo Tax and it stated my returns were rejected. So I went back into Turbo Tax to add the one item that was needed. So everything went thru. My Federal Return was to arrive in the mail on ********. Still I have no Federal Refund. I mailed in the amount I owe the state in September. Thought I had already taken care on this on *******, because Turbo Tax did not indicated that my returns were rejected, so I thought everything was filed properly. So of course I got penalized from the State and had to resubmit my payment to the state.*The State portion has been taken care of. I am still looking to receive my Federal Return. Please get back with me tomorrow regarding this issue.
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