I efiled my tax returns on Oct. **, ****. I received pin*'s for both my husband and I...

GetHuman-cnladd's customer service issue with Turbo Tax from October 2018

Help with my Turbo Tax issue
The issue in GetHuman-cnladd's own words
efile Federal return ... I efiled my tax returns on Oct. **, ****. I received pin*'s for both my husband and I. Had to enter our driver licenses to confirm signatures. Today I am showing that there is no record of my efile. How do I resolve?
This was frustrating because I had to mail our Fed taxes in the next morning Oct. **th, ****, since I could not get confirmation of our efile
Some type of verification that I did efile on Oct. **, ****, but some glitch happened.
Since ****
I have tried calling Turbo Tax to speak to a live person. I tried calling the IRS to speak to a human for advice on whether I should mail my taxes...and ask what would happen if they did receive both an efile and a hard copy. I was not successful at either.
I have an issue with Turbo Tax too
How GetHuman-cnladd fixed the problem
We are waiting for GetHuman-cnladd to fix the problem and share the solution with the rest of us customers.
Please help with my Turbo Tax issue
Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Turbo Tax email you?
This email address isn't valid

Turbo Tax

Turbo Tax Premiere ****
Customer service issue
Reported by GetHuman-cnladd
Oct 16th, 2018 - 2 mons ago
I have an issue with Turbo Tax too
Fixed
Seen by 9 customers so far
Similar issue to 15117 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-cnladd started working on this issue
Oct 16th 6:29pm
GetHuman-cnladd indicated the issue is not fixed yet.
Oct 17th 6:37pm
GetHuman-cnladd indicated the issue is not fixed yet.
Oct 17th 6:39pm
GetHuman-cnladd indicated the issue is not fixed yet.
Oct 17th 6:40pm
GetHuman-cnladd indicated the issue is not fixed yet.
Oct 17th 6:40pm
GetHuman-cnladd indicated the issue is not fixed yet.
Oct 17th 6:45pm