I did not use Turbo tax to file my taxes but i was charged

GetHuman-terrykye's customer service issue with Turbo Tax from June 2018

Help with my Turbo Tax issue
The issue in GetHuman-terrykye's own words
The problem: I did not use Turbo tax to file my taxes but i was charged
GetHuman-terrykye did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman-terrykye fixed the problem
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Turbo Tax

Customer service issue
Reported by GetHuman-terrykye
Jun 18th, 2018 - 6 mons ago
I have an issue with Turbo Tax too
Fixed
Seen by 11 customers so far
Similar issue to 9837 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-terrykye started working on this issue
Jun 18th 3:30am
GetHuman-terrykye indicated the issue is not fixed yet.
Jun 18th 11:10am