I live in Qatar. I was just doing my taxes and when I finished, it said I am not eligi...

GetHuman763076's customer service issue with Turbo Tax from June 2018

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The issue in GetHuman763076's own words
I live in Qatar. I was just doing my taxes and when I finished, it said I am not eligible to e-file because I have fields with a zero value. All of my numbers for salary are the same as last year. And one of the fields is that I have a zero balance in Line ** - Total Income. Where did I make mistakes and how do I fix them?
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Turbo Tax

Customer service issue
Reported by GetHuman763076
Jun 8th, 2018 - 4 mons ago
I have an issue with Turbo Tax too
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Seen by 5 customers so far
Similar issue to 73 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman763076 started working on this issue
Jun 8th 2:18pm