I paid for efiling, but after I paid, turbo tax said because of a form I have, I have t...

GetHuman762399's customer service issue with Turbo Tax from June 2018

Help with my Turbo Tax issue
The issue in GetHuman762399's own words
I paid for efiling, but after I paid, turbo tax said because of a form I have, I have to mail a hard copy. don't you think they should have told me before they took my money. Please reverse charge.*Order number: TTDW************Order date: Jun **, *****Total charges: $**.***Payment method: VISA * **** *thank you
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Turbo Tax

Customer service issue
Reported by GetHuman762399
Jun 8th, 2018 - 4 mons ago
I have an issue with Turbo Tax too
Fixed
Seen by 4 customers so far
Similar issue to 692 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman762399 started working on this issue
Jun 8th 6:22am
GetHuman762399 indicated the issue is not fixed yet.
Jun 8th 7:33pm