It now appears that my prepaid card was sent to the address a few doors down from address on taxes. Person received them said they returned them to post office. Did post office return them to Turbotax

GetHuman631000's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman631000's own words
Had a friend prepare my taxes thru you all and he never finished the part for me to receive my prepaid card so I can get my refund. The taxes are done and I know my amount I'm to receive after paying it's. Please help me get my refund
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Turbo Tax

Customer service issue
Reported by GetHuman631000
Apr 26th, 2018 - a yr ago
I have an issue with Turbo Tax too
Fixed
Seen by 16 customers so far
Similar issue to 66063 others
0 customers following this
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman631000 started working on this issue
Apr 26th, 2018 2:52pm
GetHuman631000 indicated the issue is not fixed yet.
May 11th, 2018 2:25am
GetHuman631000 indicated the issue is not fixed yet.
May 11th, 2018 2:32am
GetHuman631000 shared this issue with others over email
May 11th, 2018 2:35am
GetHuman631000 indicated the issue is not fixed yet.
May 11th, 2018 2:44am
GetHuman631000 indicated the issue is not fixed yet.
May 11th, 2018 2:51am
GetHuman631000 indicated the issue is not fixed yet.
May 11th, 2018 2:51am
GetHuman631000 indicated the issue is not fixed yet.
May 30th, 2018 9:26am
GetHuman631000 indicated the issue is not fixed yet.
May 30th, 2018 9:32am
GetHuman631000 indicated the issue is not fixed yet.
May 30th, 2018 9:33am