I paid $**.** for the expert help from a CPA when trying to prepare my taxes. Shirley...
GetHuman626146's customer service issue with Turbo Tax from April 2018
Help with my Turbo Tax issue
First: share to improve GetHuman626146's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman626146's next move: talk to Turbo Tax when they open (we'll send a note).
Turbo Tax's call center is closed now. We will text or email GetHuman626146 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman626146 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
The issue in GetHuman626146's own words
I paid $**.** for the expert help from a CPA when trying to prepare my taxes. Shirley was unable to help me and my husband with our issue. I do not believe I should have to pay the fee charged and am requesting a refund.
GetHuman626146 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman626146 fixed the problem
We are waiting for GetHuman626146 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.