I am self emplo*** never asked for my income amount. I only worked part time for only...

GetHuman607240's customer service issue with Turbo Tax from April 2018

2 views
 | 
11255 similar
 | 
0 following
Help with my Turbo Tax issue
Before contacting them, items GetHuman607240 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
GetHuman607240's next move: have a Turbo Tax rep call.
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman607240's own words:
I am self emplo*** never asked for my income amount. I only worked part time for only * months out of the year. It charged me $*** for using the app with state tax and self employment.
I didn't even make enough last year. I didn't even owe IRS any money all of my money $***.** went to turbo tax. That isn't right
For turbo tax to reimburse me the fee
Help with my Turbo Tax issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Turbo Tax email you?
This email address isn't valid
Follow this issue
See how GetHuman607240 fixes it.
This email address isn't valid

Turbo Tax

Turbo tax needs to refund me the fee that I didn't need to get charged
Customer service issue
Reported by GetHuman607240
Apr 18th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 11255 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman607240 started working on this issue
Apr 18th 11:48am