Without my permission the Deluxe version was used - Use the Free version of turbo tax...

GetHuman602926's customer service issue with Turbo Tax from April 2018

4 views
 | 
13684 similar
 | 
0 following
Help with my Turbo Tax issue
First: share to improve GetHuman602926's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman602926's next move: have a Turbo Tax rep call.
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman602926's own words
Use the Free version of turbo tax ... Without my permission the Deluxe version was used
I qualified for the Free version per the irs guidelines
Reverse the charges for the Deluxe version
I have an issue with Turbo Tax too
How GetHuman602926 fixed the problem
We are waiting for GetHuman602926 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Turbo Tax email you?
This email address isn't valid
Follow this issue
See how GetHuman602926 fixes it.
This email address isn't valid

Turbo Tax

Online turbo tax Free Version I called earlier today and received a call back but I was unaware of the phone call
Customer service issue
Reported by GetHuman602926
Apr 18th, 2018 - 5 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 4 customers so far
Similar issue to 13684 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman602926 started working on this issue
Apr 18th 1:02am