Without my permission the Deluxe version was used - Use the Free version of turbo tax...

GetHuman602926's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
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The issue and preferred resolution, in GetHuman602926's own words:
Use the Free version of turbo tax ... Without my permission the Deluxe version was used
I qualified for the Free version per the irs guidelines
Reverse the charges for the Deluxe version
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Turbo Tax

Online turbo tax Free Version I called earlier today and received a call back but I was unaware of the phone call
Customer service issue
Reported by GetHuman602926
Apr 18th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 4 customers so far
Similar issue to 11259 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman602926 started working on this issue
Apr 18th 1:02am