I was told it was free but I’m charged $**.**

GetHuman604231's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman604231's own words
I was trying to do something, and ran into a problem.
I was told it was free but I’m charged $**.**
GetHuman604231 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
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Turbo Tax

TurboTax premier
Customer service issue
Reported by GetHuman604231
Apr 17th, 2018 - 7 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 16323 others
0 customers following this
GetHuman604231 started working on this issue
Apr 17th 5:04pm
GetHuman604231 indicated the issue is not fixed yet.
Apr 17th 5:38pm