Turbo tax says I don’t need to file state tax in two states. What is correct answer

GetHuman603296's customer service issue with Turbo Tax from April 2018

Help with my Turbo Tax issue
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The issue and preferred resolution, in GetHuman603296's own words:
I was trying to do something, and ran into a problem.
Turbo tax says I don’t need to file state tax in two states. What is correct answer
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
Help with my Turbo Tax issue
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Turbo Tax

Turbo tax deluxe
Customer service issue
Reported by GetHuman603296
Apr 17th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 3 customers so far
Similar issue to 11104 others
0 customers following this
Timeline
GetHuman603296 started working on this issue
Apr 17th 1:59pm
GetHuman603296 indicated the issue is not fixed yet.
Apr 17th 3:59pm