When I looked at my credit card - Understand charges - I was told it would be zero balance

GetHuman528619's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman528619's own words
Understand charges ... When I looked at my credit card
I was told it would be zero balance
A refund
I have an issue with Turbo Tax too
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Turbo Tax

Turbo tax
Customer service issue
Reported by GetHuman528619
Apr 19th, 2018 - 7 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 16326 others
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Timeline
GetHuman528619 started working on this issue
Apr 19th 7:20pm
GetHuman528619 shared this issue with followers on Twitter
Apr 19th 7:21pm
GetHuman528619 shared this issue with others over email
Apr 19th 7:21pm