I booked with oasis beach hotel. They messaged me that they overbooked. They said that...

GetHuman-prankmon's customer service issue with TripAdvisor from October 2018

856 similar
0 following
Help with my TripAdvisor issue
First: share to improve GetHuman-prankmon's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-prankmon's next move: talk to TripAdvisor when they open.
TripAdvisor's call center is closed now. We will send GetHuman-prankmon a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-prankmon may need:
Name of the business, Email address on the account, Booking reference, and Name on the account
The issue in GetHuman-prankmon's own words
I booked with oasis beach hotel. They messaged me that they overbooked. They said that they cannot cancel and I would have to cancel from my end and doing that would not get my money back. They have no room for me. I asked if I could help them cancel from their site. I also asked for cash back. They said if I came on their property they would call the police and they said they are canceling trip advisor. I have all the emails and hopefully you can read them. Booking number is*Br********-*. I booked this back in July and have been in touch so they knew we were coming. Please help*Kathryn Gunn
GetHuman-prankmon did not yet indicate what TripAdvisor should do to make this right.
I have an issue with TripAdvisor too
How GetHuman-prankmon fixed the problem
We are waiting for GetHuman-prankmon to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TripAdvisor's attention and get better help faster. Tap below to get started.
Having TripAdvisor issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would TripAdvisor email you?
This email address isn't valid
Follow this issue
See how GetHuman-prankmon fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-prankmon
Oct 19th, 2018 - 3 mons ago
I have an issue with TripAdvisor too
Not resolved
Seen by 2 customers so far
Similar issue to 856 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-prankmon started working on this issue
Oct 19th, 2018 5:13pm