When I booked this property in March **** I put a down payment of $***.**. It was acce...

GetHuman-makindus's customer service issue with TripAdvisor from July 2018

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The issue in GetHuman-makindus's own words
When I booked this property in March **** I put a down payment of $***.**. It was accepted and my booking was confirmed. When they put the final payment of $*,***.** on July **, **** it was rejected. Nobody informed me until July **,**** when it was taken "off Line". The reason it was rejected because the amount was incorrect. They put it in as $**,***.**. The bank called me a told me the situation and thanked them for looking out for me. Now I have to pay more for property that I put a deposit on. Hope you can help me with this problem, otherwise I have to take further action.* Thank you for your cooperation, in this matter, I am** Sincerely,* Patricia Moore
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TripAdvisor

Customer service issue
Reported by GetHuman-makindus
Jul 28th, 2018 - 10 mons ago
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Items needed
Name of the business
Email address on the account
Booking reference
Name on the account
Timeline
GetHuman-makindus started working on this issue
Jul 28th, 2018 3:35pm
GetHuman-makindus indicated the issue is not fixed yet.
Jul 28th, 2018 3:35pm