How Do I Update My Listing or Business Details on TripAdvisor?

TripAdvisor allows you update your listing or business details as you please.with these helpful tips.

Christian Allen is the editor / author responsible for this content.
Jan 19, 2021

TripAdvisor is the biggest travel review website. It has millions of reviews from all parts of the world with over six million businesses and properties in 135, 000 destinations. TripAdvisor allows you update your listing or business details as you please.

Updating Your Listing and Business Details

Accommodation

If you have to submit a change in category, you must confirm that your accommodation is compliant with the accommodation category guidelines. If you are certain that it is, you can submit your change by following these steps;

1. Log in to Management Center

2. Click on the option 'Contact TripAdvisor' under 'Help & Settings'

3. Click on the option 'Update business information' under 'please tell us what the issue is'

4. Click on 'Request change of accommodation type.'

5. You will find a form that you need to fill out. Include licensing information and links that may help verify your request

6. Click 'submit' to complete the process

Attractions

TripAdvisor allows attractions to change or update the details of their listing. Follow these steps to complete the process;

1. Log in to Management Center

2. Click on the option 'Name &Description' under 'Manage Listing'

3. You may update the relevant sections under the option 'Attraction Details'

4. Click 'Submit' to complete the process

Restaurants

Restaurants can change their business details when they change. Some of the details that may be changed include the category and cuisine type. Follow these steps to change the cuisine type;

1. Log in to the Management Center

2. Click on the option 'Cuisines & Amenities under 'Manage Listing'

3. Update the relevant sections

4. Click 'Submit'

File a ticket with the Owner Support team if you wish to change your establishment category. Follow these steps to submit a change;

1. Log in to the Management Center

2. Click 'Contact TripAdvisor' under the menu 'Help & Settings'

3. When prompted to explain the issue, click on the option 'Update business information'

4. Click 'Report brand change' and fill out the form

5. Submit your form including relevant links and license information

When you make changes to your listing, a member of the TripAdvisor Listings team will review your request before approving it. The process may take up to 15 business days. Be patient and wait for a response. If you resubmit the request, it will start over. You may end up waiting much longer than you need to.

Updating Your Business Location

TripAdvisor aims to provide travelers with accurate information. This means that all attractions, accommodation, and restaurants have to be listed in their correct physical location. It is impossible to move your listing to a different physical location. If, however, your business is listed in the wrong location, you can update it by following these steps;

1. Log in to the Management Center

2. Click 'Name & Description under the 'Manage Listing' menu

3. Click on the 'Location' tab

4. Update the correct postal code and street address of your business

5. If your street has a local language version, you may add it.

6. Click 'Verify Map Pin'

7. Drag and drop the pin to the right location

8. Click 'Confirm' and your location will be updated in 24 hours.

If you have trouble updating your business details or changing your listing, you may seek help from the support team. The best way to contact TripAdvisor is on the phone. You will be connected with the right representative in a few minutes.

If you don't need to speak with an agent, you may seek support from the help desk. It has targeted tips and reminders that may help address the issue you are facing.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Update My Listing or Business Details on TripAdvisor?

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