I booked a tour with Tripadvisor Booking Ref BR-********* for Viking History Small Grou...

GetHuman-joangold's customer service issue with TripAdvisor from July 2018

Help with my TripAdvisor issue
The issue in GetHuman-joangold's own words
I booked a tour with Tripadvisor Booking Ref BR-********* for Viking History Small Group Tour from Stockholm. When I click on Booking Details to change dates from * September **** (This is a mistake!!) to * September **** the system tells me I have no bookings. I need to access this booking in order to make a change asap.
GetHuman-joangold did not yet indicate what TripAdvisor should do to make this right.
I have an issue with TripAdvisor too
How GetHuman-joangold fixed the problem
Googled Viator until I got an actual telephone number to talk to someone about my tour. ***-***-****
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TripAdvisor

Customer service issue
Reported by GetHuman-joangold
Jul 18th, 2018 - a yr ago
I have an issue with TripAdvisor too
Fixed
GetHuman-joangold shared how to fix
Seen by 20 customers so far
Similar issue to 394 others
0 customers following this
Items needed
Name of the business
Email address on the account
Booking reference
Name on the account
Timeline
GetHuman-joangold started working on this issue
Jul 18th, 2018 12:07am
GetHuman-joangold confirmed the issue is fixed. Hooray!
Jul 18th, 2018 2:00am
GetHuman-joangold confirmed the issue is fixed. Hooray!
Jul 22nd, 2018 2:52am
GetHuman-joangold confirmed the issue is fixed. Hooray!
Jul 22nd, 2018 2:53am
GetHuman-joangold confirmed the issue is fixed. Hooray!
Jul 22nd, 2018 1:43pm