Booked Luxury Paris Day trip through TA with notice that cancellation policy before * d...

GetHuman-grammygr's customer service issue with TripAdvisor from June 2018

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The issue in GetHuman-grammygr's own words
Booked Luxury Paris Day trip through TA with notice that cancellation policy before * days in advance was *** % refundable.! Date ********Viator, when i cancelled the trip on ****** (more than one month prior to ******* departure) i would lose my entire fee of ****.**. My granddaughter and i were extending our stay in Paris to one week and i even suggested apply funds to other tours. They stated their policy was not to refund. But I booked through you. I am very disappointed in Viator and hopefully not you. I have booked much of this trip through your site. I want a cancellation and a refund just as your site said
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Customer service issue
Reported by GetHuman-grammygr
Jun 7th, 2018 - a yr ago
I have an issue with TripAdvisor too
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GetHuman-grammygr started working on this issue
Jun 7th, 2018 9:47pm