My Confirmation No is ************. I have made bookings at Road Lodge Umhlnaga Ridge f...

GetHuman-masenyal's customer service issue with TripAdvisor from May 2018

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My Confirmation No is ************. I have made bookings at Road Lodge Umhlnaga Ridge for December **-**, ****.I made a mistake when booking rooms. One room should have a Double Bed because it is for the couple and should be non smoking. The second room is ok.*Furthermore I request to be placed at the upper floor on our arrival.*Please acknowledge receipt of this email**Kind Regards**Lesetja Masenya
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Customer service issue
Reported by GetHuman-masenyal
May 14th, 2018 - 10 mons ago
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GetHuman-masenyal started working on this issue
May 14th, 2018 10:20am
GetHuman-masenyal confirmed the issue is fixed. Hooray!
May 14th, 2018 10:21am