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Cannot get advertised hotel promo

TripAdvisor

Customer service issue
Reported by GetHuman362863
Jan 8th, 2018 - 14d ago
First: items GetHuman362863 may need along the way
Name of the business
Email address on the account
Booking reference
Name on the account
Did that get it fixed?
Waiting to see if GetHuman362863 fixed the issue with our suggestion.
Timeline
GetHuman362863 started working on this issue
Jan 8th 4:06pm