Due to Covid ** lockdown I was told to cancel my booking and reuse it by end of ****.*O...

GetHuman5227301's customer service issue with Travelodge (UK) from September 2020

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The issue in GetHuman5227301's own words
Due to Covid ** lockdown I was told to cancel my booking and reuse it by end of ****.*Order confirmation ********** for Bradford BD**Cancellation No **********.*I am trying to book * nights for next week at Bradford BD* by using the £**.** which I paid in March and have not been reimbersed. I have tried to book but there isn't any where to use my outstanding money (like a discount or voucher box.).

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Travelodge (UK)

Customer service issue
Reported by GetHuman5227301
Sep 3rd, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 526 others
0 customers following this

Timeline

GetHuman5227301 started working on this issue
Sep 3rd, 2020 1:46pm
GetHuman5227301 indicated the issue is not fixed yet.
Sep 3rd, 2020 5:53pm
GetHuman5227301 indicated the issue is not fixed yet.
Sep 4th, 2020 8:06am